Responsible Gaming guidelines

What is responsible gaming?

Responsible gaming is an approach that ensures online betting and casino games do not negatively impact your life. At bvgames, we believe gaming should be fun, entertaining, and controlled. It should never be a solution to financial problems or a source of income.

We encourage all our players to game responsibly and provide various tools and support to ensure this. If you feel gaming is causing problems in your life, take action immediately and accept our help.

Core principles of responsible play

Bvgames follows these core principles to ensure responsible gaming, and we encourage you to do the same:

1. Set a Budget

• Set a clear budget before playing that you can afford to lose
• Set aside only a small portion of your monthly income for gaming
• Never play with loans or borrowed money
• Never use money meant for living expenses, bills, and savings for gaming
• Stop playing immediately when your budget is exhausted

2. Time Management

• Set a specific time limit for gaming
• Avoid playing continuously for long periods
• Take regular breaks and focus on other activities
• Stay away from gaming during family time, with friends, and at work
• Avoid staying up late playing, which affects your sleep and health

3. Emotional Control

• Never play when intoxicated or under stress
• Don't try to chase losses after losing
• Accept both wins and losses as normal
• Avoid emotionally driven decisions
• Remember, gaming is for entertainment only, not a solution to problems

4. Self-Awareness

• Review your gaming habits regularly
• Learn to recognize the warning signs
• Listen to the opinions of family and friends
• Take immediate action if you see signs of a problem
• Don't hesitate to seek help from a specialist or counselor

Warning signs of problem gaming

The following signs may indicate your gaming habits are becoming problematic. If you experience any of these symptoms, seek help immediately:

Responsible gaming tools at bvgames

We provide various tools to help you control your gaming habits. You can activate these tools anytime from your account settings:

1. Deposit Limits

Set daily, weekly, or monthly deposit limits on your account. This ensures you won't spend beyond your budget. Reductions take effect immediately, but increases require a 7-day cooling-off period.

2. Time Limits

Set a time limit for how long you play each day. You'll be automatically logged out when the time expires. This prevents extended sessions and helps maintain a healthy balance.

3. Loss Limits

Set the maximum amount you can afford to lose within a specific period. Once this limit is reached, you won't be able to bet further. This helps control your losses and avoid impulsive decisions.

4. Self-Exclusion

If you feel you need a break from gaming, use the self-exclusion facility. You can exclude yourself for 24 hours, 1 week, 1 month, 6 months, or permanently. During this time, you will not be able to log in or deposit.

5. Reality Check

Get a reminder at regular intervals (such as every 30 minutes or 1 hour) that tells you how long you've been playing and how much money you've won or lost. This helps you stay aware of your habits.

6. Cool-Off Period

If you want to take a temporary break from gaming but don't want permanent self-exclusion, use the cool-off period. It temporarily suspends your account for 24 to 72 hours.